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  • My reservation
  • My stay
  • Payment
  • COVID-19
  • Cancellation Policy
    CANCELLATION AND MODIFICATION OF YOUR RESERVATION Cancellation is free of charge up to 2 days before the date of arrival for all bookings made on our website (7 days in July/August) If the deadline has passed, it is unfortunately no longer possible to cancel or postpone your reservation. In case of exceptional circumstances, a postponement to a later date can be considered by contacting our customer service. You will be asked for proof of this. If you do not know yet the new datesSome readers
  • Parking
    On the destination page, you will find information about the parking in our residencies. Opal Coast Bray Dunes : Etoile de Mer / Etoile des Dunes : our underground parking costs 10€ per night and per car Les Margats : our underground parking costs 7€ per night and per car La Brise des Dunes : our above-ground parking costs 10€ per night and per car Les Peupliers : we do not have a parking Boulogne-sur-Mer : We do have an underground parkingSome readers
  • Confirmation of your reservation
    Once we receive your reservation's payment, you will receive 2 days prior to arrival an email with many useful information about your accommodation and destination. You will also receive a personal code that will allow you to have access to your specific accommodation. If you do a last-minute reservation, the process is the same. If you have not received an email from us, please check on your spam inbox.Some readers
  • Pets
    We are glad to allow pets at Evancy ! We allow up to 2 pets per accommodation, and it is a supplement of 10€ per pet and per night. Pets are however not allowed in our residency in Vence. In order to add pets to your reservation, you need to check the according box when you are doing your reservation. The supplement will therefore automatically be added to the total amount of the reservation. You're not into pets ? No worries, in each of our residencies, we have a few accommodation where petSome readers
  • Support onsite
    In case you are dealing with an issue, whatever it is, please do not hesitate to : go to the reception of the residency if there is one (Boulogne-sur-Mer or Vence) call the phone number of the people onsite which is written on the confirmation email call our headoffice at the 03 20 15 36 00 (from 9am to 7pm from Monday to Friday, from 10am to 6pm on Saturday) send us an email at info@evancy.com We are reachable and here to help you have the best stay ever, and make you feel aFew readers

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