CANCELLATION AND MODIFICATION OF YOUR RESERVATION
You can cancel without fees up to 48h prior to arrival for all reservations made on our website except July and August (7 days)
If the deadline has passed, it is unfortunately no longer possible to cancel or postpone your reservation.
In case of exceptional circumstances, a postponement to a later date can be considered by contacting our customer service. You will be asked for proof of this.
If you do not know yet the new dates, a voucher of the total amount of the reservation will be issued to you, and will be valid for 18 months.
How can I cancel my reservation ?
- Contact our client service by phone at the 03 20 15 36 00 (free call)
- Send an email with your reservation number at info@evancy.com
You can cancel without fees up to 48h prior to arrival for all reservations made on our website except July and August (7 days)
If the deadline has passed, it is unfortunately no longer possible to cancel or postpone your reservation.
In case of exceptional circumstances, a postponement to a later date can be considered by contacting our customer service. You will be asked for proof of this.
If you do not know yet the new dates, a voucher of the total amount of the reservation will be issued to you, and will be valid for 18 months.
How can I cancel my reservation ?
- Contact our client service by phone at the 03 20 15 36 00 (free call)
- Send an email with your reservation number at info@evancy.com
Updated on: 09 / 03 / 2022