CANCELLATION AND MODIFICATION OF YOUR RESERVATION
Cancellation is free of charge up to 2 days before the date of arrival for all bookings made on our website (7 days in July/August)
If the deadline has passed, it is unfortunately no longer possible to cancel or postpone your reservation.
In case of exceptional circumstances, a postponement to a later date can be considered by contacting our customer service. You will be asked for proof of this.
If you do not know yet the new dates, a voucher of the total amount of the reservation will be issued to you, and will be valid for 18 months.
How can I cancel my reservation ?
- Contact our client service by phone at the 03 20 15 36 00 (free call)
- Send an email with your reservation number at info@evancy.com
Cancellation is free of charge up to 2 days before the date of arrival for all bookings made on our website (7 days in July/August)
If the deadline has passed, it is unfortunately no longer possible to cancel or postpone your reservation.
In case of exceptional circumstances, a postponement to a later date can be considered by contacting our customer service. You will be asked for proof of this.
If you do not know yet the new dates, a voucher of the total amount of the reservation will be issued to you, and will be valid for 18 months.
How can I cancel my reservation ?
- Contact our client service by phone at the 03 20 15 36 00 (free call)
- Send an email with your reservation number at info@evancy.com
Updated on: 06 / 07 / 2022