• Cancellation Policy

  CANCELLATION AND CHANGES TO YOUR BOOKING Cancellations or changes to your booking are free of charge up to 7 days before the date of arrival for all bookings made on our website. If you cancel within this period, we will refund the full amount of your stay or deposit. If the deadline has passed, it is unfortunately no longer possible to cancel or postpone your booking. How do I cancel my booking? Contact our customer service on 03 20 15 36 00 (free call) Send an email with yoSome readers

• Parking

  On the destination page, you will find information about the parking in our residencies. Opal Coast Bray Dunes : Etoile de Mer / Etoile des Dunes : our underground parking costs 10€ per night and per car Les Margats : our underground parking costs 7€ per night and per car La Brise des Dunes : our above-ground parking costs 10€ per night and per car Les Peupliers : we do not have a parking Boulogne-sur-Mer : We do have an underground parkingSome readers

• Confirmation of your reservation

  Once we have received payment for your stay, you will receive an email 2 days before your arrival with all the practical information about your holiday accommodation and your destination. You will also receive the conditions of access to the residence and your accommodation. The procedure is the same for last-minute bookings. If you do not receive an email from us, please check your spam folder.Some readers

• Pets

  We are glad to allow pets at Evancy ! We allow up to 2 pets per accommodation, and it is a supplement of 12€ per pet and per night. Pets are however not allowed in our residency in Vence. In order to add pets to your reservation, you need to check the according box when you are doing your reservation. The supplement will therefore automatically be added to the total amount of the reservation. You're allergic to pets ? No worries, in each of our residencies, we have a few accommodSome readers

• Support onsite

  In case you are dealing with an issue, whatever it is, please do not hesitate to : go to the reception of the residency if there is one (Boulogne-sur-Mer or Vence) call the phone number of the people onsite which is written on the confirmation email call our headoffice at the 03 20 15 36 00 (from 9am to 7pm from Monday to Friday, from 10am to 6pm on Saturday) send us an email at info@evancy.com We are reachable and here to help you have the best stay ever, and make you feel aFew readers